校園一隅

三鶯研究

首頁 > 學生表現 > 三鶯研究>歷屆碩專班論文

性別化的零工經濟? 美食外送平台女性外送員勞動歷程初探
(碩專班:李佳蒨)(指導教授:梁展章)

刊登日期:2025-09-09  
友善列印
  • 研究生:李佳蒨
  • 論文名稱:性別化的零工經濟? 美食外送平台女性外送員勞動歷程初探
  • 指導教授:梁展章
  • 關鍵字:零工經濟、女性外送員、照顧責任女性化、性別化工作、性別刻板印象

  • 論文中文摘要

隨著零工經濟下美食外送平台近年發展興盛,過往被視為「男性工作」的物流業,也能在分支出來的外送行業下,看到許多女性外送員在路上馳騁的風景,在這個講求體力以及風吹日曬為主的外勤工作性質,是否「男主外」的性別刻板印象中也出現了鬆動的跡象,值得我們探究其背後從事的原因,以及女性外送員在整個勞動過程中可能會遇到的困擾及阻礙。
本研究採質性研究半結構式訪談法共訪談 10 名從事美食平台外送行業的女性外送員,研究發現相較於男性,女性外送員的劣勢分別為:負重有限、體力較差、生理期干擾及人身安全擔憂,優勢則為外界包容度較大;外送行業主打「彈性」的特質下,其中也吸引不少想兼顧家庭的女性從事,並窺見照顧責任女性化的現象仍是難以卸下的社會重擔。另外,訪談結果雖表明性別歧視及性騷擾發生情形不多,倘若遭遇也多能應對自如,但性別刻板印象依舊無處不在,早已根深蒂固鑲嵌其中。
最後,在外送平台一視同仁的派單機制下,原來受到法律保障的母性政策,在女性因家庭及生理因素被迫下線無法送單時,也可能意味著女性外送員權利的變向失去,對於齊頭式平等的反思也是本研究之意義。研究結果亦可提供未來女性欲投入「男性工作」行業之參考。

  • 論文英文摘要

With the development and prosperity of food delivery platforms in the gig economyin recent years, the logistics industry, which used to be regarded as a "male job", has had many female delivery workers contributing to food delivery. As this industry,emphasizes physical strength and requires outdoor exposure, the presence of female delivery workers may seem to have loosened the gender stereotype of "male dominance" in the industry. However, before we reach that conclusion, we need to explore the reasons behind women's participation in this industry, as well as the challenges and obstacles female delivery workers may encounter throughout their labor process.
This study adopted semi-structured interviews with a total of 10 female delivery workers. The findings revealed that compared to their male counterparts, female delivery workers faced disadvantages such as limited carrying capacity, lower physical strength, menstrual cycle disruptions, and concerns about personal safety.However, they also benefited from greater acceptance from the outside world.
The delivery industry, which emphasizes "flexibility," attracts many women who wish to balance work and family. However, these women still face a heavy burden due to the feminization of care responsibilities. Although the interview results indicate that instances of gender discrimination and sexual harassment were not frequent, and the interviewed female delivery workers were often able to cope effectively when they occurred, gender stereotypes remain pervasive and deeply ingrained in the industry.
In conclusion, under the uniform order distribution mechanism of delivery platforms,female delivery workers lose their maternity welfare, which was originally protected by law in their employment. In other words, female delivery workers are forced to take a break from delivery work if they face family and physiological demands. This study thus provides counter evidence towards the notion of the same treatment to both genders in the gig economy. The findings can provide a reference for women who wish to enter the “male-dominant” industry in the future.