- 研究生:蔡玲音
- 論文名稱:組織經驗、工作滿意度及組織認同之關聯性研究—以外交領事人員為例
- 指導教授:蔡明璋
- 關鍵字:外交領事人員 ; 組織經驗 ; 工作滿意度 ; 組織認同
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[摘要]
本研究主要目的要探討外交領事人員特殊的組織經驗、工作滿意度與組織認同之間的關聯性。本研究選用外交部於九十三年十月所做「外交部部內各單位調查報告」中的有效樣本428份，針對研究主題將影響外交領事人員組織認同及工作滿意度之相關因素予以量化分析。
利用迴歸分析的方法，本研究結果發現，影響外交領事人員之工作滿意度及組織認同最顯著的因素是組織經驗中的「符合專業分發」，當外交領事人員經驗到自己被依照語言專長及專業技能分派單位及工作、專業性受到高度重視時，其工作滿意度及對組織的認同感會最高；另外，外交領事人員組織經驗中的「合理升遷」、「職務調動」及「統一指揮」對組織認同的正向關係，會透過工作滿意度而加強。因此組織如果能給他們合理升遷的管道與機會、當他們不適職時能獲得調動，及有一位統一指揮能力優秀的主管，其不僅工作滿意度會提升，組織認同感也會跟著增加。此外還發現「有外放經驗」的外交領事人員比起未曾外放的外交領事人員，其工作滿意度及組織認同都會較高。
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[ 英文摘要 ]
The purpose of this research is to examine the relationships among organizational experience, job satisfaction and organizational identification. This research uses data from a probability sampling survey conducted by the Ministry of Foreign Affairs in October 2004 with four hundreds and twenty-eight respondents, who currently are diplomatic and consular officials. Regression techniques were used for modeling organizational identification on the hypothesized factors.
The major findings of this study are as follows.
1.The diplomatic and consular officials have higher job satisfaction and organizational identification when their work assignment was based on their language and professional skills.
2.The respondents' job satisfaction and organizational identification can be attributed to their experience of reasonable promotion, position transfer, and united command.
3.The diplomatic and consular officials who have been assigned as expatriates abroad had higher job satisfaction and organizational identification.
組織經驗、工作滿意度與組織認同之關聯性研究—以外交領事人員為例
(碩士班:蔡玲音) (指導教授:蔡明璋)
刊登日期：2006-08-31
